Customer Reviews

What Twin Cities homeowners are saying.

4.9 on Google

Every review · every word · real

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  1. Steven

    Steven

    October 14, 2026

    Pablo and Blake arrived separately. Blake started getting the old furnace ready to be taken out and about 1/2 hour later Pablo arrived with the new furnace. The whole job was completed within 3 1/2 hours. They were very professional. When the job was done Pablo explained what had been done, what was different from the old furnace (only the way the filter is replaced). Asked me if I had any questions (I didn’t). They cleaned everything up and were on their way. The whole process of having the technician out to do a tune up to getting the new furnace installed was less than 24 hours. These guys, in all 3 divisions of the company, do a tremendous job. 10 out of 10 stars! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

    verified Google review
  2. Lynée M.

    Lynée M.

    October 17, 2026

    Jacob was very friendly and I felt confident in his recommendations. Cleaned up very well when he was done!

    verified Google review
  3. Matthew B.

    Matthew B.

    October 17, 2026

    Mark came out to deal with a furnace emergency I was experiencing, and was extremely quick and professional.

    verified Google review
  4. Lilly P.

    Lilly P.

    October 17, 2026

    Ken did a great job of analyzing the problem and advising us on what new furnace would serve us best. He was in no way aggressive in selling us the new furnace, which I really appreciated. We're an older couple and we don't plan to be in our house for too many years. He sold us a lower cost model that will be very good. I highly recommend Ken!

    verified Google review
  5. kim A.

    kim A.

    October 16, 2026

    Jacob was very knowledgeable, friendly and got the job done!

    verified Google review
  6. Jan L.

    Jan L.

    October 16, 2026

    Great service for a reasonable price! Gave us a reasonable window of time when they would come. Mark seemed to do a very thorough job & explained things well in a no-rush manner.

    verified Google review
  7. Pam C.

    Pam C.

    October 16, 2026

    Today Northern one hour installed the A/c and new furnace with humidifier. The two installers Cody and Josh K were excellent! They were polite, respectful of my home meaning putting on and off boot covers and also put down a floor covering to protect my carpet from getting dirty. They also went over the install and showed me what I all need to do. So thank you Josh K and Cody. I would highly recommend using this company. I know I will. Super happy!!

    verified Google review
  8. Pius P.

    Pius P.

    October 16, 2026

    Mark was very knowledgable, helpful and thorough during an otherwise stressfull situation. Thanks

    verified Google review
  9. Sandra C.

    Sandra C.

    October 16, 2026

    Always pleased to work with the people of and with this company. And I've been with them for more than 20 years. Pleasant. Thorough.

    verified Google review
  10. Lisa M.

    Lisa M.

    October 16, 2026

    Ben was thorough and explained issues very clearly. He was professional and had a kind demeanor.

    verified Google review
  11. Danielle K.

    Danielle K.

    October 15, 2026

    Ter was wonderful. Explained everything well and was very personable

    verified Google review
  12. Rick T.

    Rick T.

    October 15, 2026

    Mark was great, knowledgable and double checked everything

    verified Google review
  13. Tom C.

    Tom C.

    October 14, 2026

    On time and professional, friendly.

    verified Google review
  14. Jim M.

    Jim M.

    October 14, 2026

    Excellent work as always. Jeff was excellent. Thanks guys!!

    verified Google review
  15. Joy M.

    Joy M.

    October 13, 2026

    Very knowledgeable and polite. Answered all my questions. Great employee

    verified Google review
  16. Chuck F.

    Chuck F.

    October 13, 2026

    I hada routine furnace tune up. Nick was personable, very thorough and took time to explain what he saw and provided recommendations for future use and safety. he was very professional and knowledgeable.

    verified Google review
  17. Ashley G.

    Ashley G.

    October 13, 2026

    The techs are always very professional as well as efficient. I have never had to wait very far into my appointment window for them to arrive. Which I really appreciate so I don't have to wait around for half the day waiting for an appointment. Of course, they always offer different services, but I've never felt pressured to do anything other than what they are there for. We have been very pleased with them for years!

    verified Google review
  18. C M.

    C M.

    October 13, 2026

    Jacob Brausen did an incredible job!! Punctual, efficient, and super clean -- he even tidied a few spots of grime some previous technicias had missed. He has a great knowledge of plumbing and clearly enjoys his work which is always a nice bonus. I would recommend him to anyone, any day of the week!

    verified Google review
  19. Jay S.

    Jay S.

    October 12, 2026

    Cry everything we’ll have extra advice on maintenance. Really appreciate the lame man terms for me to understand.

    verified Google review
  20. Tony M.

    Tony M.

    October 12, 2026

    Jamie was great! Super friendly and professional. I’ve gotten to know a few folks from your team, because we’ve had a lot of problems with the Rinnai tankless water heater. It doesn’t seem to be a very good piece of equipment. Maybe it’s a “lemon”, either way - if I continue to have problems with it, I’ll be looking for a replacement.

    verified Google review
  21. kevin H.

    kevin H.

    October 12, 2026

    JACOB was very thorough and knowledgeable in flushing my tankless water heater. He did a great job!

    verified Google review
  22. Jennifer P.

    Jennifer P.

    October 11, 2026

    Mark did a great job. He was friendly, knowledgeable and very professional.

    verified Google review
  23. Anthony K.

    Anthony K.

    October 11, 2026

    Mark did a amazing job on finding the problem for my air conditioner thank you

    verified Google review
  24. Niko F.

    Niko F.

    October 11, 2026

    Honest, upfront, dedicated to helping.

    verified Google review

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